SERVICE & MAINTENANCE
At Xcite we understand that implementation of your audio visual system is just the starting point. For your organization to have peace of mind and to fix the TCO of your technology investment, a comprehensive maintenance package should be a consideration.
We can offer tailored service & maintenance packages that include the following:
Guaranteed Response times.
Negotiated Extended Warranties.
Facilitation of Warranty Repairs.
Scheduled Preventative Maintenance.
Hot Swap equipment to keep your space up and running.
Our superior knowledge of the technology landscape allows us to work with you to develop your long-term technology goals and design a roadmap to meet your needs and assist with forecasting the life cycle of your systems so you can budget accordingly.
We offer a 1 Year warranty on all of our works and 2 years on all software programming.
We also endeavor to work with manufacturers of premium equipment so that key items are often warranted for periods of up to 3 years and in some cases 5 years.