SERVICE & MAINTENANCE

At Xcite AV, we know from experience that managing an extensive audio-visual and communications technology infrastructure can present ongoing challenges for your staff.

With that in mind we offer ongoing maintenance and support packages to ensure your systems are always fully functional – so that your people are free to do what they do best.
We can tailor packages to include:

  • Guaranteed Response times

  • Negotiated Extended Warranties

  • Facilitation of Warranty Repairs

  • Scheduled Preventative Maintenance

  • Hot Swap equipment to keep your space up and running

Our superior knowledge of the technology landscape allows us to work with you to develop your long-term technology goals and design a roadmap to meet your needs and assist with forecasting the life cycle of your systems so you can budget accordingly.

We offer a 1 Year warranty on all of our works and 2 years on all software programming. We also endeavor to work with manufacturers of premium, industry-standard equipment so that key items are often warranted for periods of up to 3 years and in some cases 5 years.