At XciteAV we offer maintenance & support packages to ensure your systems are always fully functional.
We can tailor packages to include:
Guaranteed Response times
Negotiated Extended Warranties
Facilitation of Warranty Repairs
Scheduled Preventative Maintenance
Hot Swap equipment to keep your space up and running
Our superior knowledge of the technology landscape allows us to work with you to develop your long-term technology goals and design a roadmap to meet your needs and assist with forecasting the life cycle of your systems so you can budget accordingly.
We offer a 1 Year warranty on all of our works and 2 years on all software programming.
We also endeavor to work with manufacturers of premium, industry-standard equipment so that key items are often warranted for periods of up to 3 years and in some cases 5 years.